Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

review Ashington Automobile Co. on google
Jan & Brian
Decided we needed a newer vehicle and having bought from Ashington's before, went along to their showroom. Not once did we feel pressure to buy but were met by a very friendly team, who were there if we had a question. We found a car and a few days later went back to pick up our car, a very easy process.

About a month later, whilst driving to Kent, the battery light came on, as we had just passed Ashington's, I rang and they suggested I took the car there straight away. They very quickly found the problem, rectified it and we were on our way. I thought that was excellent customer service and shows the commitment they have to their customers, not many garages would have sorted the problem out straight away or even acknowledged there was a problem, but Ashington's there was none of that, they bent over backwards to help and kept us informed at every stage, thank you really appreciated all they did. Definitely recommend them and would buy again from Ashington's.
Kerrie Whitley
Made process of buying new car so easy, very helpful and I'm very happy with my new car. Thanks Stuart!
Mary Hughes
I would like to thank Sean and Stuart for all their help and advice when choosing my new car. There were so many to choose from but I needed something tall and easy to get into and my Ford Ecosport is spot on.
Would recommend Ashington Autos if you are looking for a good deal and great service.
My husband and myself were after a new car. We decided to look at what Ashington autos had because we lived fairly close, and from there didn't bother to look at any other traders. They were helpful in every aspect with trading our old car in for the new car. Very friendly and reliable service. I am so happy with my car!!
Deborah & Raymond Bennett
Excellent service from Matt. He made the whole process easy, straightforward and relaxed. Very quick and professional service, many thanks. Highly recommend and we wouldn't hesitate to use them again.
Les and Lesley Reeves
This is the second car purchased from ashington . We found the company previously having a holiday home in the area. We were pleased with our previous car focus cc and the service we recieved. We came back largely due to how the company responds when and if things go wrong sales and service always helpful. We have just purchased a 2014 focus saloon in almost new condition so far so good. Would have wished for more part exchange but cant complain at price and condition of new car. We live about an hour away and hope to continue using ashington autos in the future. Matt in sales very efficient friendly and not at all pushy.

Paul Davis
I have dealt with this company over a number of years and at all times have been treated with excellant service, through from the sales team to the service team. Each car I have purchased has been trouble free and all have been presented in A1 condition. I have always received a good deal on every exchange and each time it has been hassle free and dealt with in a very professional manner. I would have no hesitation in recommending them to my friends. I know it is a five star rating but honestly they go well beyond that. Thanks Ashington Autos.
Gill Moore
Very friendly staff. And huge range of cars.
Terri Brown
Arrived in Ashington Autos completely spontaneously after going into the petrol station. Had a quick look around and was greeted by the very friendly Matt. I told him what I was trying to acheive when changing my car and before I knew it, he had found me the perfect vehicle and after a test drive we struck the perfect deal. Everything was handled in a friendly and efficient manner, there was no pushy hard sell or pressure to settle for something that wasn't right for me. That was on Friday 5th April, and I picked up my car on Wednesday 10th April all serviced, valeted and ready to go. Overall an absolute brilliant service from start to finish. I love my new car and highly recommend this dealership. Thanks Matt :)
Fantastic faultless service from all the team at Ashington Autos but particularly Stuart and Tom. They were a great help with sorting out my new Focus, and I look forward to using them in the future for any car related enquiries/servicing!
Sean Moss
When buying our first car from Ashington Autos (after hearing great things!) we were not disappointed. Matt was friendly and had an easy going manner. He made the process smooth, found us the perfect car with the best deal! We would highly recommend!!!
Alan Guertin
Excellent Service, very helpful and quick.
Richard Vince
Today I collected my new car from Ashington Autos and I am delighted with the service I have received while completing the process. Matt was extremely helpful and insightful into the processes required and provided me with an excellent car that I am delighted with. A number of friends have asked where I got the car and I have no hesitation in recommending Ashington Autos.
Paul Collins
Recently purchased a car from Ashington Autos. Very pleased with how Stuart & Sean dealt with us. Very friendly and helpful and we would certainly recommend the company for their excellent customer service.
Wendy Caswell
Absolutely delighted with my recent purchase, Focus Zetec s, a few teething problems initially but nothing was to much trouble for the team. This is now the 2nd car we have purchased from ashington autos and I would have no hesitation in recommending this garage. Sean was amazing from start to finish, fantastic customer service and reasonable prices.
Well done to you all
Marc Gasnier
Bought my wife a car today from here
It's the third car we've bought from Ashington autos. She's over the moon. So all's well the staff are great very friendly and professional they did all the v5 docs and the road tax for us there and then. 66 plate car so not new and they have said pop back and they will sort out the few stone chips on.the front end. They did before as promised so I'm sure they will again. Overall spot on.😁
Angie Shelverton
I could not have had a more helpful and sympathetic member of your team than I had in Matt. From entering the office to driving away all was explained so carefully and I had every confidence in his advice. Thank you to Matt and all the team and I look forward to doing business with Ashington Autos in the future.
The team at Ashington motor company have exceeded my expectations.
These days reviews on social media play a big part of our decision making, this is why I would have no hesitation in recommending this family run business to anyone looking at buying a used car.
Thanks guys I love the Kuga Sport
The dealership was quick to respond to my inquiry. The listing accurately described the vehicle. The car was clean and ready for a test drive. Customer service was excellent, the staff were friendly, efficient, professional and accommodating! I would definitely recommend the dealer! Thank you.
Amy Neaves
Amazing service, Matt was professional, helpful and a pleasure to deal with. Very happy with my new car and would definitely recommend to anyone.
Pete Sayers
Excellent service
Keith Worrall
Thanks Matt for your help this afternoon. I'm very pleased with all the personal attention I've received from sales, service and site 2 at Ashington motors.
Jeff Smithers
Big thank you to Matt and the guys @ Ashington Automobile Company Used Ford Car Dealer West Sussex for all your help with the purchase of our new car,,,,MAX
Fi Chambers
Dealt with Sean. No tech speak and didn't try and bamboozle me. Very efficient for start to picking up car and love my new car.its a dream
Declan Fitzsimons
A car dealer that you can trust!

After being completely ripped off by another local dealer, Matt at Ashington was excellent, his non-sales manner, excellent knowledge, and was externally personable making the process so simple.

Would highly recommend if you are looking to buy a new vehicle.
Claire Masterton
I recently bought my new car from here and received the most amazing customer service throughout. Had no idea what I needed but after a brief chat I was shown the most perfect car! Every step of the process was quick, efficient and spot on. Sean took the time to show me all the features of the new car and helped set everything up exactly as I needed it for me. Thoroughly recommend and have already sent several friends there to purchase their new cars. Thanks guys
Lisa Bonnyman
My car broke down and I pulled into Ashington Autos. Straightaway they checked out what was wrong with it, drove down to Worthing to get the part and it was fixed by the end of the day!! Amazing!! A few pounds lighter but amazing all the same!!! Great service.
Clive Dowdell
Clive Dowdell reviewed Ashington Automobile Company Used Ford Car Dealer West Sussex "“ 5 star
7 June at 21:23 ·
I would like to say thanks to Matt / Dave / Stuart for all done for me . got a Mondeo they were so helpful helping change my private plates to sorting out road tax. I ask them if they would take my old plates off they said yes next thing I no they gave me new number plates as they old ones were cracked . at no cost.when got in car they set up my Bluetooth . many thanks to you all Clive.
David Carter
I cannot remember how many cars I have brought from Ashington Autos in the last 45 years .I have always been completely satisfied with the vehicle and the price I have paid. Their mot service and repairs have also lived up to their sign saying ,none are cheaper ,And I cannot find any one better.